As partner and CMO, Mark Derks is focused on bringing further innovation to Words At Work’s client strategy, branding, content, creative and digital offerings. Previously, Derks spent more than 20 years with C.H. Robinson where he most recently served as director of global marketing and led marketing strategy, brand management and external communications. Throughout his career, he has delivered global branding, content marketing, public relations and social media strategies that produce clear ROI. He deploys a “customer-first” philosophy and knows the cornerstone to any campaign’s success is empathy and passion – a combination of client service and listening to leader’s pain points.